This Privacy Policy explains how 365win collects, uses, stores, and protects personal information provided by players. Please read this document carefully before creating or using a 365win account.
365win uses SSL encryption across all connections and applies strict internal access controls to ensure your personal and financial data is protected against unauthorised access at every layer of the platform.
365win does not sell, rent, or trade your personal information to third parties for marketing purposes. Data sharing is limited to what is strictly necessary for platform operation, payments, and legal compliance.
We clearly document every category of data we collect, the specific purpose for which it is collected, and the legal basis on which we process it. No data is collected without a defined and legitimate purpose.
Players have the right to access, correct, and request deletion of their personal data held by 365win, subject to legal and regulatory retention obligations. Contact our support team to exercise these rights.
365win uses essential and analytical cookies to ensure the platform functions correctly and to understand how players navigate the site. No advertising-network cookies are set without your knowledge.
Promotional communications from 365win are sent only where you have provided consent or where there is a legitimate interest basis. You may withdraw marketing consent at any time via your account settings or by contacting support.
This Privacy Policy ("Policy") describes how 365win ("we", "us", "our") collects, uses, stores, shares, and protects personal information relating to individuals ("you", "the Player") who access or use the 365win platform, website, and associated services.
By registering a 365win account or continuing to use the Platform, you acknowledge that you have read and understood this Policy. This Policy is incorporated by reference into the 365win Terms & Conditions and should be read alongside them.
365win is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles. Players in Pakistan are advised that data protection legislation in Pakistan may differ from international frameworks such as the GDPR; however, 365win applies internationally recognised data protection standards as a baseline for all players regardless of their location.
365win is the data controller in respect of personal information collected from players through the Platform. Where we engage third-party service providers to process data on our behalf, those providers act as data processors under our instruction and are bound by appropriate data processing agreements.
Questions or requests relating to your personal data held by 365win should be directed to our support team using the contact details set out in Section 15 of this Policy.
365win collects personal information in the following categories:
365win does not collect sensitive personal data such as health information, racial or ethnic origin, religious beliefs, or political opinions unless specifically required by law or responsible gaming obligations (for example, where a player discloses a gambling addiction in the context of requesting self-exclusion).
Personal information collected by 365win is used for the following purposes:
365win processes personal data on the following legal bases:
365win does not sell, rent, or otherwise commercially exploit your personal data. We share personal information with third parties only in the following circumstances:
All third-party service providers engaged by 365win are required to process personal data only in accordance with our instructions and to implement appropriate technical and organisational security measures.
365win uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies used include:
You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform.
365win retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following considerations:
When data is no longer required, 365win securely deletes or anonymises it in accordance with our internal data disposal procedures.
365win implements a range of technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction, including:
While 365win takes reasonable steps to protect your data, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords for their 365win account and to log out after each session, particularly on shared devices.
Subject to applicable law and any overriding legal obligations, you have the following rights in relation to your personal data held by 365win:
To exercise any of the above rights, contact 365win support through the live chat on the Platform or by submitting a ticket through your account dashboard. 365win will respond within a reasonable timeframe and in any event within 30 days of receiving a verified request.
365win may send you promotional emails, SMS notifications, or in-platform messages about offers, new games, PSL betting promotions, and other 365win products where you have opted in to receive such communications or where we have a legitimate interest basis to do so.
You may withdraw consent for marketing communications at any time by:
Withdrawal of marketing consent does not affect transactional or account-related communications, which are sent regardless of marketing preferences as they relate to the operation of your account.
The 365win Platform is intended solely for adults aged 18 and over. 365win does not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has provided personal data or created an account, the account will be immediately closed, associated data will be deleted, and any funds will be forfeited in accordance with our Terms & Conditions.
If you believe that a minor has registered on the Platform, please contact 365win support immediately so that appropriate action can be taken without delay.
As an online platform serving players across Pakistan, 365win may transfer personal data to servers and service providers located in other countries. Where such transfers occur, 365win takes steps to ensure that appropriate safeguards are in place — including contractual data processing agreements with third parties — so that your data receives a level of protection consistent with the standards described in this Policy.
365win reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. Where changes are material, we will notify registered players via email or an in-platform notification prior to the changes taking effect.
The "Last updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 365win holds about you, please contact our support team:
365win aims to resolve all data-related enquiries promptly and will acknowledge receipt of formal data subject requests within five business days.
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